Stack 5+ days and the per-day price drops 4%.
One eSIM, one plan: as you cross a border your phone drops onto that country’s partner network by itself. Nothing to swap or re-scan.
At the first connection to a network in Singapore, Malaysia, Thailand, Vietnam & Indonesia, not when you buy or install it. Install at home over Wi‑Fi; the days start counting when you land.
The QR code arrives by email within minutes of payment. iPhone: Settings → Cellular → Add eSIM and scan it. Android: Settings → Network & Internet → SIMs → Add eSIM. It takes about two minutes; the help center has the step-by-step version.
Yes. The eSIM carries data only and works next to your own SIM, so your number, WhatsApp, iMessage and banking apps keep working. Switch data roaming off on your home SIM so it never bills you abroad.
Yes, if the phone supports eSIM and is carrier-unlocked. Dial *#06#: if an EID number appears, it supports eSIM. iPhone XS, XR and newer, Google Pixel 3 and newer and recent Samsung Galaxy phones all do; the help center has the full check.
Yes. Every plan allows personal hotspot and tethering, so a laptop or a travel companion's phone can share the eSIM's data. Shared use counts against the same allowance.
Every Singapore, Malaysia, Thailand, Vietnam & Indonesia plan can be topped up from My eSIMs in a minute. An optional auto top-up refills fixed plans at 90% used and adds days to daily plans before they end. Daily plans get cheaper per day the more days you buy at once.
Yes, in full within 30 days of purchase, as long as the eSIM was never activated. A technical problem that stops activation is refunded too; write to support with your order number.
Write to support@voyasim.io or use the chat on the site. A person replies within 24 hours, in English.
All 32 questions →·What is an eSIM?·How to activate an eSIM·eSIM vs physical SIM·Talk to a person
