Hong Kong flag

Hong Kong eSIM

Runs on 2 local networksup to 5G
csl5GSmarTone5G

Your phone joins whichever partner network has the strongest signal — nothing to pick manually. Data only: calls and texts stay on your home SIM.

If you're running low, you can always top up
The package starts when you connect to a supported network
Hotspot and tethering allowed on every plan — share the data with a laptop or another phone

Hong Kong and beyond: one eSIM for the whole trip

Multi-country plans with Hong Kong coverage, for trips that cross borders. Smallest first; Global covers the rest.

Hong Kong eSIM: questions travelers ask

01How much do Hong Kong eSIM plans cost?

14 plans from $0.50 up to $28.90. Prices are live from the catalog and every plan page shows the current price, the data amount and the validity.

02Which networks does the Hong Kong eSIM use?

The plans connect to csl, SmarTone, with 4G/LTE and 5G nationwide. Coverage spans Hong Kong Island, Kowloon, the New Territories, and outlying islands. Each plan page lists its networks and whether they offer 3G, 4G or 5G.

03Anything special about using an eSIM in Hong Kong?

Hong Kong has some of the world's densest mobile coverage including the MTR subway, Star Ferry, and the Peak Tram. Many plans here also work in Macao on the same eSIM — check plan details. China mainland coverage is NOT included on Hong Kong-only plans.

04Can one eSIM cover Hong Kong and China?

Yes. The China (mainland HK Macao) plan covers Hong Kong and China on one eSIM, from $2 a day, and switches network at the border.

05Should I get an eSIM or a local SIM card in Hong Kong?

An eSIM is installed before you fly: no shop to find on arrival, no passport registration, and your own SIM stays in the phone for calls and SMS. A local SIM can be cheaper for stays of several months or when you need a local phone number.

06When does my Hong Kong plan start?

At the first connection to a network in Hong Kong, not when you buy or install it. Install at home over Wi‑Fi; the days start counting when you land.

07How do I install the eSIM?

The QR code arrives by email within minutes of payment. iPhone: Settings → Cellular → Add eSIM and scan it. Android: Settings → Network & Internet → SIMs → Add eSIM. It takes about two minutes; the help center has the step-by-step version.

08Do I keep my phone number and WhatsApp?

Yes. The eSIM carries data only and works next to your own SIM, so your number, WhatsApp, iMessage and banking apps keep working. Switch data roaming off on your home SIM so it never bills you abroad.

09Will the eSIM work on my phone?

Yes, if the phone supports eSIM and is carrier-unlocked. Dial *#06#: if an EID number appears, it supports eSIM. iPhone XS, XR and newer, Google Pixel 3 and newer and recent Samsung Galaxy phones all do; the help center has the full check.

10Can I use the Hong Kong eSIM as a hotspot?

Yes. Every plan allows personal hotspot and tethering, so a laptop or a travel companion's phone can share the eSIM's data. Shared use counts against the same allowance.

11What happens when the data runs out?

13 of 14 Hong Kong plans can be topped up from My eSIMs; each plan page shows it under “Top-up”. When a plan has no top-up, a second plan installs next to the first. An optional auto top-up refills fixed plans at 90% used and adds days to daily plans before they end. Daily plans get cheaper per day the more days you buy at once.

12Can I get a refund?

Yes, in full within 30 days of purchase, as long as the eSIM was never activated. A technical problem that stops activation is refunded too; write to support with your order number.

13How do I reach support?

Write to support@voyasim.io or use the chat on the site. A person replies within 24 hours, in English.

All 32 questions →·What is an eSIM?·How to activate an eSIM·eSIM vs physical SIM·Talk to a person