01How much do Kenya eSIM plans cost?
13 plans from $1.20 up to $41.70. Prices are live from the catalog and every plan page shows the current price, the data amount and the validity.
Packages
Kenya eSIM
Runs on Safaricomup to 4G
Safaricom4G
Your phone joins whichever partner network has the strongest signal — nothing to pick manually. Data only: calls and texts stay on your home SIM.
If you're running low, you can always top up
The package starts when you connect to a supported network
Hotspot and tethering allowed on every plan — share the data with a laptop or another phone
Data
Choose your package
15 days
Kenya and beyond: one eSIM for the whole trip
Multi-country plans with Kenya coverage, for trips that cross borders. Smallest first; Global covers the rest.
Kenya eSIM: questions travelers ask
02Which networks does the Kenya eSIM use?
The plans connect to Safaricom, with 4G/LTE in cities and tourist areas; 5G in Nairobi and Mombasa. Coverage spans Nairobi, Mombasa, Diani Beach, the Masai Mara, Amboseli, and Lake Naivasha. Each plan page lists its networks and whether they offer 3G, 4G or 5G.
03Anything special about using an eSIM in Kenya?
Safaricom has the widest safari coverage including most game drive areas in the Masai Mara and Amboseli. Remote conservancies and tented camp interiors can be 3G or off-grid. M-Pesa (Safaricom mobile money) is the dominant payment method countrywide.
04Should I get an eSIM or a local SIM card in Kenya?
An eSIM is installed before you fly: no shop to find on arrival, no passport registration, and your own SIM stays in the phone for calls and SMS. A local SIM can be cheaper for stays of several months or when you need a local phone number.
05When does my Kenya plan start?
At the first connection to a network in Kenya, not when you buy or install it. Install at home over Wi‑Fi; the days start counting when you land.
06How do I install the eSIM?
The QR code arrives by email within minutes of payment. iPhone: Settings → Cellular → Add eSIM and scan it. Android: Settings → Network & Internet → SIMs → Add eSIM. It takes about two minutes; the help center has the step-by-step version.
07Do I keep my phone number and WhatsApp?
Yes. The eSIM carries data only and works next to your own SIM, so your number, WhatsApp, iMessage and banking apps keep working. Switch data roaming off on your home SIM so it never bills you abroad.
08Will the eSIM work on my phone?
Yes, if the phone supports eSIM and is carrier-unlocked. Dial *#06#: if an EID number appears, it supports eSIM. iPhone XS, XR and newer, Google Pixel 3 and newer and recent Samsung Galaxy phones all do; the help center has the full check.
09Can I use the Kenya eSIM as a hotspot?
Yes. Every plan allows personal hotspot and tethering, so a laptop or a travel companion's phone can share the eSIM's data. Shared use counts against the same allowance.
10What happens when the data runs out?
12 of 13 Kenya plans can be topped up from My eSIMs; each plan page shows it under “Top-up”. When a plan has no top-up, a second plan installs next to the first. An optional auto top-up refills fixed plans at 90% used and adds days to daily plans before they end. Daily plans get cheaper per day the more days you buy at once.
11Can I get a refund?
Yes, in full within 30 days of purchase, as long as the eSIM was never activated. A technical problem that stops activation is refunded too; write to support with your order number.
12How do I reach support?
Write to support@voyasim.io or use the chat on the site. A person replies within 24 hours, in English.
Regional plan for Kenya and nearby countries
All 32 questions →·What is an eSIM?·How to activate an eSIM·eSIM vs physical SIM·Talk to a person